Last Updated: 01 Feb, 2026

Disclaimer: In case of any discrepancy or difference, the English version of this Privacy Policy shall prevail.

At Gifts City, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how PR Krishna Novelties Private Limited (“Gifts City”, “we”, “our”, “us”) collects, uses, stores, and safeguards information when you access or use our website www.reseller.giftscity.in (“Platform”).

By accessing or using this Platform, you agree to the terms of this Privacy Policy, our Terms & Conditions, and applicable laws of India. If you do not agree, please do not use the Platform.

1. Nature of the Platform

Gifts City is a product showcase and discovery platform.

  • We do not sell products

  • We do not accept orders

  • We do not process payments

  • We do not collect financial or payment information

  • The cart feature is provided only for reference and PDF download purposes

2. Information We Collect

a) Information You Provide Voluntarily

We may collect limited personal information when you:

  • Contact us through forms or email

  • Subscribe to updates (if enabled)

  • Create an account (if applicable)

This may include:

  • Name

  • Email address

  • Phone number

  • Any message or enquiry you submit

You may browse the Platform without providing personal information.

b) Automatically Collected Information

When you visit the Platform, we may automatically collect non-personal information such as:

  • IP address

  • Browser type and device information

  • Pages visited and browsing activity

  • Date and time of access

  • Referring URLs

This information is collected for analytics, security, and platform improvement purposes only.

3. Cart & PDF Download Feature

  • Products added to the cart are stored temporarily for user convenience.

  • The cart data is used only to generate a downloadable PDF.

  • The generated PDF:

    • Is not an invoice

    • Is not a bill or quotation

    • Has no commercial or legal validity

We do not track or analyze cart data for sales or payment purposes.

4. Use of Your Information

We use collected information only to:

  • Respond to enquiries or communication requests

  • Improve website functionality and user experience

  • Monitor website usage and performance

  • Ensure platform security and prevent misuse

  • Comply with legal obligations, if any

We do not use personal data for selling, billing, or transaction processing.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Understand how users interact with the Platform

  • Improve performance and navigation

  • Analyze traffic and usage trends

Cookies do not store personal or financial information.

You may disable cookies through your browser settings; however, some features may not function optimally.

We may use third-party analytics tools (such as Google Analytics). These tools are governed by their own privacy policies, and Gifts City does not control their data practices.

6. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share information only:

  • With service providers who assist in website hosting, analytics, or technical support

  • When required by law, court order, or government authority

  • To protect our legal rights, users, or platform security

Any third-party service providers are required to follow appropriate data protection standards.

7. Third-Party Links

The Platform may contain links to third-party websites. Once you leave our Platform, this Privacy Policy no longer applies.

Gifts City is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, loss, or disclosure.

However, no method of data transmission over the internet is completely secure, and users acknowledge inherent risks associated with online access.

9. Data Retention

We retain personal information:

  • Only for as long as necessary to fulfill the purpose for which it was collected

  • As required by applicable laws

Non-personal or anonymized data may be retained for analytics and research purposes.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Withdraw consent (where applicable)

To exercise these rights, you may contact us using the details provided below.

11. Children’s Privacy

The Platform is intended for users who can form a legally binding contract under the Indian Contract Act, 1872.

We do not knowingly collect personal data from children under the age of 18. If such data is inadvertently collected, it will be deleted upon notification.

12. Your Consent

By using this Platform or submitting your information, you consent to the collection and use of information in accordance with this Privacy Policy.

If you provide information relating to another person, you confirm that you have the authority to do so.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

PR Krishna Novelties Private Limited
📧 Email: care@giftscity.in
📍 Address: WZ-114G, 2nd Floor, Pusha Road, Todapur, New Delhi – 110012